Continent 8’s end-to-end regulatory cybersecurity services ensure Rising Digital maintains full compliance within the six – and growing – US states in which it operates.
Rising Digital Corporation is a gaming company that develops and publishes slot games, table games, game systems and game platforms. Recognized as the leading developer of Asian slot games in the casino gaming industry, Rising Digital provides games to the major gaming manufacturers worldwide.
Rising Digital required a Managed Security Service Provider (MSSP) to architect and deploy regulatory compliance programs tailored to the diverse requirements of each interested US state jurisdiction, ensuring consistent, best-in-class security and regulatory standards across all operational states.
Rising Digital selected Continent 8, its existing cloud partner and the leading provider of infrastructure and cybersecurity solutions for the iGaming and online sports betting sector, to lead its regulatory cybersecurity strategy.
In collaboration with Continent 8 and its cybersecurity specialist division, C8 Secure, Rising Digital successfully completed a comprehensive suite of regulatory compliance assessments and services, including:
Rising Digital has successfully rolled out a comprehensive cybersecurity program across multiple jurisdictions, including Connecticut, Delaware, Michigan, New Jersey, Pennsylvania and West Virginia – as well as the Canadian province of Ontario – delivering compliance with state-specific requirements. In addition, Continent 8’s regulatory cybersecurity expertise has enabled the proactive identification of vulnerabilities and the delivery of actionable insights that fortify Rising Digital’s cybersecurity posture.
By partnering with Continent 8 and leveraging its regulatory cybersecurity services, Rising Digital is strategically positioned to proactively address and surpass evolving compliance requirements. This collaboration ensures a measurable competitive edge with regulators across both forthcoming US state market deployments and established jurisdictions.
Aimin Cong, CEO of Rising Digital, said: “We are delighted to formalize our relationship with Continent 8 for our growing iGaming operations business. With the utmost importance being placed upon compliance, performance and security, we believe Continent 8 is an excellent infrastructure and cybersecurity services partner.”
Patrick Gardner, Chief Security Officer at Continent 8, said: “We are honored that Rising Digital has placed its trust in Continent 8 as its infrastructure and cybersecurity partner as they expand their operations across the United States.
“At Continent 8, we pride ourselves as being a one-stop-shop provider of infrastructure, cloud, regulatory and cybersecurity solutions. Our services enable iGaming companies like Rising Digital to swiftly meet multi-state regulatory requirements, safeguarding their operations while providing peace of mind. We stand committed to setting the highest standards and value for cybersecurity and compliance services within the ever-growing iGaming and online sports betting sector.”
For more information on how to meet your jurisdiction’s regulatory cybersecurity requirements, visit continent8.com or contact sales@continent8.com.
Key highlights:
In the iGaming and online sports betting industry, where cybersecurity breaches can result in unauthorised access, identity theft, account takeovers, operational disruptions and reputational damage, MFA is an essential security measure. It’s also mandated for the regulated Brazilian iGaming market, where operators must submit proof of compliance.
In this blog, Luana Monje, Brazil-based Sales Executive at Continent 8 Technologies, explores the significance of MFA in Brazil’s exciting market, highlighting its role as both a regulatory cybersecurity requirement, outlining key considerations when selecting an effective authentication platform, and showcasing Continent 8’s passwordless MFA solution designed to deliver the most seamless single-step PIN experience.
According to the Secretariat of Prizes and Bets (SPA) and the Ministry of Finance’s (MF) technical and cybersecurity guidelines for Brazil’s betting systems (Ordinance No. 722, available in Portuguese), MFA is defined as:
A type of authentication that uses two or more of the following elements to verify a user’s identity: information known only to the user, such as a password, a pattern, or answers to challenge questions; an item owned by a user, such as an electronic token, a physical token, or an identification card; a user’s biometric data, such as fingerprints, facial or voice recognition.
First and foremost, Brazilian regulations require the implementation of MFA across several technical and cybersecurity requirements outlined in Ordinance No. 722. These requirements include:
Ordinance 722, Annex I, sections 12, 13 and 16 – Access to the betting system:
a) at least once every 7 (seven) days; or
b) on the first access after a period of inactivity of more than 7 (seven) days.
Ordinance 722, Annex IV, section 25f – Technical Controls, DNS requirements:
25 – The following requirements apply to servers used to resolve Domain Name System (DNS) queries in association with the betting system:
f) multi-factor authentication must be in place
MFA provides a layer of cybersecurity that significantly mitigates the risk of unauthorised access, thereby safeguarding sensitive data and personal information.
With MFA being a regulatory requirement in Brazil, iGaming and online sports betting operators need to evaluate which MFA options are most suitable for their operations. Here are some key considerations when assessing an MFA platform, and how Continent 8 can support your MFA journey.
| Key Consideration | The Continent 8 MFA Advantage |
|---|---|
| User experience | Same passwordless, 2-second, single-step login – on all devices and browsers
99.9% of users log in within 2 seconds. Supports biometric auth in apps. Our MFA solution ensures consistent user experiences across both app and browser platforms, while also offering the option of local biometric authentication for apps. |
| Compatibility / Operability | 100% of devices, 100% of browsersOur MFA solution ensures complete independence from hardware or operating systems, enabling compatibility across all devices and platforms.
By providing our solution through the same browser interface as the operator’s service, or by embedding the technology directly into the operator’s native app, we support:
|
| Login success rate | 99.93% login success or higherOur MFA platform streamlines the login process to a passwordless, single user step. The system is capable of operating with either a PIN or biometric authentication, providing users with flexibility and a reliable fallback across any device or browser.
Each additional step increases the potential for user error, and every dependency (such as downloads, installations, mobile phones, cellular networks, or username entry) introduces a potential point of failure for both users and the system. Our platform achieves a 99.93% login success rate in consumer-facing applications, using either a 4-digit PIN or device-based biometric authentication where available. Our platform also attains a 99.997% success rate in action (transaction) authentication. There is no difference in success rates between mobile and tablet/laptop devices, as the system does not rely on the presence of a mobile device. |
| Registration success rate | +18% in player registrations, 20% boost in profitsOur MFA solution’s enrolment process simply requires users to select a 4-digit PIN. This procedure does not require any permissions, downloads, plug-ins, imported keys or configurations, thereby eliminating registration failures. The enrolment can be completely invisible and take place during customer registration.
User process – on any device or browser:
The result: +18% increase in user registrations which can boost profits by up to 20%. |
| Support costs | 90% savings in support costs
Our MFA solution minimises support-related expenses and resources with a self-sufficient service. For example, this platform eliminates the need for password reset assistance – accounting for up to 60% of support desk inquiries, costing an estimated $15-70 per call – and customer validation. |
| MSSP services | 360-degree support
As an MSSP, we offer comprehensive end-to-end support for seamless evaluation, deployment, and ongoing assistance by:
|
| Technology | Minimal attack surface, no single point of failure
Our MFA solution employs advanced zero-knowledge proof of identity, ensuring a minimal trust surface and eliminating any single point of failure. Provides robust two-factor authentication, with the option of a software-only solution. |
| Data privacy | Zero information required
Our MFA solution does not require any Personally Identifiable Information (PII) from the end user. Instead, we only need a unique identifier, which may be a hash of a mobile number, email address, or username, thereby ensuring the solution’s adaptability to various identity schemes. |
The iGaming and online betting industry is constantly evolving, with new technologies and threats emerging regularly. Multi-factor authentication is an essential component of future-proofing betting and gaming platforms against these evolving risks. By integrating advanced authentication methods, iGaming and online sports betting operators can stay ahead of cyber threats and continuously protect their systems and players’ data.
Continent 8 is committed to supporting businesses in the iGaming and online sports betting industry with their cybersecurity needs. Our team of experts works closely with you to design and implement tailored MFA solutions that align with your regulatory requirements and business objectives.
To learn more about Continent 8’s MFA solution, contact Luana at luana.monje@continent8.com.
Global games developer deploys Continent 8’s Compliance Audit, Vulnerability Assessment and Penetration Testing (VAPT) and Vulnerability Scan (V-Scan) services to swiftly meet multi-state regulatory compliance requirements.
Continent 8 Technologies, the leading provider of global managed hosting, connectivity, cloud and cybersecurity solutions to the iGaming and online sports betting industry, is pleased to announce an expanded partnership with global leading Asian game developer, Rising Digital Corporation. Through this enhanced collaboration, Rising Digital has selected Continent 8 as its dedicated cybersecurity services provider.
Rising Digital, a current infrastructure partner leveraging Continent 8’s cloud solution for high-performance connectivity, high availability and uninterrupted uptime of gaming platforms, has established a strategic alliance with Continent 8 to enhance its cybersecurity program and standards. This initiative allows Rising Digital to utilize Continent 8’s complete suite of regulatory cybersecurity services, ensuring full compliance within each US state it operates in.
Rising Digital has successfully launched its cybersecurity program across multiple states, including Connecticut, Delaware, Michigan, New Jersey, Pennsylvania and West Virginia, as well as the Canadian province of Ontario, to comply with the specific regulatory requirements of each jurisdiction. In collaboration with Continent 8 and its cybersecurity specialist division, C8 Secure, Rising Digital has successfully completed a Compliance Audit and Vulnerability Assessment and Penetration Testing (VAPT) and Vulnerability Scan (V-Scan) services. These comprehensive regulatory cybersecurity services ensure compliance with local regulatory standards and identify potential vulnerabilities, providing actionable insights to strengthen the organization’s overall cybersecurity posture.
Aimin Cong, CEO of Rising Digital, said: “We are delighted to formalize our relationship with Continent 8 for our growing iGaming operations business. With the utmost importance being placed upon compliance, performance and security, we believe Continent 8 is an excellent infrastructure and cybersecurity services partner.”
Patrick Gardner, Chief Security Officer at Continent 8, said: “We are honored that Rising Digital has placed its trust in Continent 8 as its infrastructure and cybersecurity partner as they expand their operations across the United States.
“At Continent 8, we pride ourselves as being a one-stop-shop provider of infrastructure, cloud, regulatory and cybersecurity solutions. Our services enable iGaming companies like Rising Digital to swiftly meet multi-state regulatory requirements, safeguarding their operations while providing peace of mind. We stand committed to setting the highest standards and value for cybersecurity and compliance services within the ever-growing iGaming and online sports betting sector.”
Continent 8 will be at SBC Summit Americas, from May 13-15 at Booth D750. Schedule a show meeting to learn more about the best practices and strategies for your organization’s regulatory cybersecurity requirements.