Data Centre Support | Hosting Support

Data Centre Support

Passionate specialised technical staff dedicated to provide support 24/7 all year round.

Continent 8 Technologies provides experienced and dedicated Data Centre support personnel and remote capabilities in all of its datacentres worldwide to meet our Customers’ requirements.

By using specialised technical staff, Continent 8 Technologies is able to provide industry-leading Data Centre support for Customer specific applications. This support is provided 24/7 all year round.

The on-site support personnel at any one location are backed up by the technical support team based at the other Data Centres who are able to provide support and expertise beyond the regional business times.

In addition to dedicated support personnel our Sales and Operations teams are available for industry specific knowledge and expertise.

Customer specific service level agreements are in place to make sure all expectations are met and exceeded.

All Customers are provided with access to a secure online portal which provides specific network traffic statistics and monitoring information.